Nationwide Factory Service

Tecogen offers service support on all its CHP products nationwide, from California to Maine. This unique and established service infrastructure has been an essential part of our growth and success through the years.

Good factory support options from Tecogen allow our customers to focus on their core missions and businesses. Factory service also keeps Tecogen in close touch with customers, their specific site issues, and the equipment itself, so we’re always learning and can be sure the system is well taken care of.

Customers can choose from a variety of service programs, from “time and materials” only, to complete comprehensive “bumper to bumper” coverage.

Tecogen’s factory service centers are located in Massachusetts, Connecticut, New York City, New York State, New Jersey, Michigan, Los Angeles and San Francisco. Area Supervisors make sure that every technician has a complete supply of locally stocked parts and is well trained. Tecogen Field Service Technicians are dedicated to working on Tecogen’s products, and no one else’s. Service Centers hold a variety of state-licenses for general, plumbing, electrical, and refrigeration contracting, as well.